At Brodart, your complete satisfaction is important to us. Within the first 30 days of receiving your product you become dissatisfied, please contact us to receive prompt friendly service.
An authorization must be received prior to returning any merchandise. Items listed as stocked, ships same day are returnable. Items shipping directly from the manufacturer require special approvals for return. You may wish to contact Brodart Customer Service prior to your purchase if you wish to validate the specific terms related to your ability to return these items. Custom products and furniture products manufactured to your specific instructions for stain, wood species plastics color and upholstery are considered custom. Brodart manufactured Furniture is considered custom and is therefore non returnable unless received defective or damaged.
All returns must be in their original packaging and in resalable condition unless defective or damaged. Returns may be subject to restocking fees. Click here to complete our return request form. A representative will contact you within 24 hours of your request (excluding weekends).
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